"We engaged the Lean Thinking Company to assist with enhancing the internal relationship and processes which link our Corporate Sales Area and the Operations team which supports them.
What impressed me most about the Lean Thinking Company was their passion, dedication and commitment to us, evident in their very hands on approach and the amount of time they spent getting to understand our business and work with us to improve it. This was evident in the amount of personal time they invested in spending time with individual staff members, team leaders and management.
As a result of working with them we have:
1,Increased engagement and empowerment of our staff leading to greater accountability
2,Practical, sustainable techniques for eliminating waste and rebuilding customer centric processes
3, A greater understanding of FTE utilisation and requirements
4, A roadmap for operational excellence
5, Passion to get results
And these are just examples from inside the work place; the knowledge imparted from The Lean Thinking Company has been applied by our staff with equal effect in their lives outside of work."
Medibank Private
Level 15/700 Collins St
DOCKLANDS VIC 3008
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"The Lean Thinking Company identified areas within our business which, with some simple re-engineering, will yield significant and permanent annual cost savings. These compelling issues were presented by George to the highest levels of our organisation in a convincing manner, which has led to us re-engaging them to write and implement the project plan to capture these savings.
George and his staff are themselves extremely lean and efficient, and their methodical approach to identifying, communicating and assisting in eliminating inefficiencies is commendable.
I have no hesitation in recommending the services of The Lean Thinking Company to any organisation contemplating doing so".
"The Greater Building Society has been very impressed with the professionalism and solutions provided by The Lean Thinking Company. George and his staff were able to quickly identify opportunities not only for significant efficiency improvements but also for probable new business applications and opportunities all of which are appropriate for our business and our culture.
The Lean Thinking Company has a vast and wide wealth of experience and industry knowledge that they were able to apply to our business problems to provide not only innovative but also common sense simple solutions to our particular business issues. The Lean Thinking Company was able to provide the Society with a strategy and plans to implement the identified efficiency and growth opportunities.
I would have no hesitation in re-engaging their services or in recommending their services to other organisations".
"The Lean Thinking Company was engaged to perform a Transactional Banking Review for Toyota Financial Services.
A thorough on-site assessment was conducted with key staff interviewed to analyse current products and services, understand end to end processes, highlight any performance or service level issues, determine strategic needs and benchmark our pricing against market offerings. The outcome rendered substantial savings and raised product and service opportunities to enhance our on-going client/banker relationship.
We have no hesitation in recommending The Lean Thinking Company to any business planning to review their current banking arrangements."
"We highly recommend The Lean Thinking Company as they have assisted our organisation to eliminate hidden wastage, reduce our costs, educate our people and even professionally managed our supply chain tender for us".
We had an excellent result and recommend them to anyone.
"We engaged the services of The Lean Thinking Company primarily to give our business some direction and a strategic plan. In such a short period of time, George and his team completely analysed our business and positioned it for growth.
We were very impressed by their professionalism
The difference is George and his team are available to assist implement the recommendations
"Thank you George. I feel very priviledged to also be working with you and your team and that you are so committed to helping our business grow and develop into a great one. It means a lot to me for you to be able to assist us so much and be there every step of the way.
You are exactly what we have been needing and I am very grateful to have this opportunity."
"We found the Lean Thinking Company to be very professional, experienced and worked on a consultative basis with our staff.
We recommend the Lean Thinking Company due to their ability to effectively highlight opportunities within the ATM cash management area of our business and provide guidance for areas of potential streamlining"
"We engaged the services of the Lean Thinking Company to help create operational efficiency in our business. Within a short period of time, we learnt new skills and changed our mindset to see value in a different light.
Our customer satisfaction has improved significantly and so has our market share.
We have no hesitation in recommending The Lean Thinking Company to any entity that is contemplating needing assistance with improvements in market share, cost cutting and staff satisfaction.