Culture can be manufactured and not reliant on key people. A Lean systems culture is sustainable due to technology, reporting and level of visibility.
We have been working with large corporate organisations for so many years on how to drive one culture that progresses in the one direction without the need to rely on people.
Yes, we manufacture culture, service, performance in a very tactical way using technology.
The below are all common forms of waste that we see time and time again. Most of the below points of pain are all caused due to poor technology, different systems, reliance on people and no long term structure to implement continuous improvement;
"people working differently,states working independently of each other, people not understand what the customer values, too many staff, being short staffed, customer experience differs, business reliant on key people, leaders being all different, strengths not being leverage, people just turning up to work each day not emotionally engaged"
The above concerns are shared accross many industries and it is not only relating to business.
Take sport for example, we find two cultures. High intencity for on field performance - low intencity for off field performance. Two different cultures, pushing and pulling the one organisation.
Our method of change includes:
- Initial Assessment and discussion
- Strategic plan, recommendation paper and your approval
- For the organisation - Training and deployment of our state of the art online software
- For each indivual - personal assessment, goal setting and training of our online individual goal setting program
- For the entire team - Training of LEAN terms and techniques - We will teach new terms such as 5S, DMARIC, touch point mapping, capacity planning, straight through processing, productivity benchmarking, value stream mapping, 8 waste elimination techniques, just in time staffing rotations, standardisation, sustain and so much more
- Automatic reporting and our intelligence desk will track daily performance and be proactive and advise of any areas of concern
- Mentoring and coaching as required
We are now teaching LEAN Thinking in Schools as well as business and in sporting circles. Please call us on 1300 532 601 to discuss how we can help you.
All our clients value results and we are proud of our Testimonials.
